Lead Program Manager, Retail Technology

Lead Program Manager, Retail Technology

A global technology company is seeking a Lead Program Manager with 10+ years of program management experience and a track record of leading complex programs in a large enterprise environment. You’ll work directly with a senior business leader to manage 2–3 strategic programs from planning through delivery. The portfolio spans hardware, software, product, and services.

Details

• Duration: 12 months, with a high likelihood of extension
• Compensation: $80–$95 per hour W2 with medical, dental, vision, paid holidays, and sick leave. After one year, you will receive a 401(k) with a 4% Fuel Talent match.
• Location: Bellevue, WA. Plan to meet in person with your leader 1–2 times per week, especially at the start, and travel 4–5 times per year to work with the broader team.
• Start date: December 1

Key responsibilities

• Define program objectives, scope, success criteria, and ownership with business and technical leaders.
• Build and maintain integrated program plans, including schedules, milestones, resource needs, and dependencies across teams.
• Lead weekly product-team meetings and program reviews. Surface issues that need a decision, assign owners, and follow up on commitments.
• Manage risks, issues, and changes in scope. Assess the impact on timelines and resources, develop options, and escalate decisions when needed.
• Coordinate delivery across hardware, software, product, and services teams. Resolve competing priorities and keep handoffs on track.
• Maintain a portfolio roadmap and brief senior leaders on progress, tradeoffs, and decisions that require their attention.

Required qualifications

• 10+ years of program management experience, including end-to-end ownership of multiple concurrent technology programs.
• Experience leading programs in a large, matrixed enterprise. You’ve secured commitments and resolved dependencies across business units and technical teams with separate priorities and reporting lines.
• Experience delivering products or solutions that required hardware and software integration.
• Strong command of program planning, resource coordination, risk and issue management, change control, and executive reporting.
• Clear written and verbal communication. You can lead a working session with engineers and give executives a concise recommendation based on the same discussion.
• A record of driving accountability without direct authority. You’re organized, work constructively through disagreements, and follow issues through to resolution.

Preferred qualifications

• Experience in retail technology, payments, or frontline mobility.
• Experience bringing an enterprise product from pilot through launch or coordinating deployment across multiple customer sites.